FAQs

What are Broughton's opening hours?

Each of the stores have different opening hours - please check individual store opening times on our 'Shops' page.

Each of the stores have different opening hours - please check individual store opening times on our 'Shops' page.

What time does Broughton open? What time does Broughton close? What are Broughton's opening times?

Broughton is open from 9am to 8pm monday to friday, 9am to 7pm Saturday, and 11am to5pm Sunday.

 

Broughton is open from 9am to 8pm monday to friday, 9am to 7pm Saturday, and 11am to5pm Sunday.

 

When is the car park open and how many spaces do you have? Are there disabled/parent and child spaces?

The car park is open 24 hours, and there are 2,300 free car parking spaces. 

There are 132 disabled, and 114 parent & child spaces.

The car park is open 24 hours, and there are 2,300 free car parking spaces. 

There are 132 disabled, and 114 parent & child spaces.

Does Broughton hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Broughton?

We have Wheelchairs to loan free of charge

We have Wheelchairs to loan free of charge

Does Broughton have a visitors code or code of conduct?

No

No

What are the nearest transport links?

Broughton can be reached by car - eastbound: exit junction 35a and follow A5104 in the direction of Chester; westbound: exit junction 36a and follow the signs for 'Retail Park'. 

Broughton can be reached by car - eastbound: exit junction 35a and follow A5104 in the direction of Chester; westbound: exit junction 36a and follow the signs for 'Retail Park'. 

There is also a regular bus service from Chester city centre.

Does Broughton have Shopmobility facilities?

Currently we do not operate a Shopmobility scheme at Broughton but wheelchairs can be loaned free of charge. Contact 01244 534 354 for information.

Currently we do not operate a Shopmobility scheme at Broughton but wheelchairs can be loaned free of charge. Contact 01244 534 354 for information.

Are there any jobs/vacancies in Broughton? Where can I find careers information for Broughton?

Careers information can be found on the centre's website careers section

Careers information can be found on the centre's website careers section

Does Broughton have any banks? Are there cash machines in Broughton? Where are the cash machines in Broughton?

Cash machines are located outside Tesco and Boots

Cash machines are located outside Tesco and Boots

Are there places to eat and drink?

We have a number of fantastic places to eat and drink. Click here to find out more.

We have a number of fantastic places to eat and drink. Click here to find out more.

Where are the toilets? Are there disabled facilities?

Located on the lower mall and restaurant level, with facilities for disabled users.

Located on the lower mall and restaurant level, with facilities for disabled users.

Does Broughton have Wifi? Is Wifi free at Broughton?

No (although this is currently being installed)

No (although this is currently being installed)

Does Broughton have click and collect?

Yes, at selected stores. Please check the click and collect section of our website for further information

Yes, at selected stores. Please check the click and collect section of our website for further information

What's on at Broughton? What events are on at Broughton? Is there any entertainment at Broughton?

Please refer to the centre's website and facebook page.

Please refer to the centre's website and facebook page.

Are there baby changing/feeding facilities?

Baby changing facilities are available in McDonalds, Millhouse Inn, Tesco and Centre Management facility adjacent to Costa Coffee.

Baby changing facilities are available in McDonalds, Millhouse Inn, Tesco and Centre Management facility adjacent to Costa Coffee.

Are there any cash machines on site?

Three cash machines can be found outside Tesco Extra and one outside Boots - all free. 

Three cash machines can be found outside Tesco Extra and one outside Boots - all free. 

Is there a store / mall guide or map online? Can I download a store guide online?

There is a map on the centre's website, at the bottom of this webpage. 

There is a map on the centre's website, at the bottom of this webpage. 

Does Broughton have any gift cards? Where can I get gift cards at Broughton?

No, individual stores offer their own gift cards.

No, individual stores offer their own gift cards.

What should I do if I think I've lost something while visiting Broughton Shopping Park?

If you have lost something while visiting Broughton then please contact our Security team on 01244 534 354. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

If you have lost something while visiting Broughton then please contact our Security team on 01244 534 354. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

What shops / brands / stores are at Broughton?

Please refer to the shops section of the centre website for details

Please refer to the shops section of the centre website for details

Where can I find out about job vacancies?

Please check out our Jobs page for the latest vacancies at Broughton. You can also contact the shops directly.

Please check out our Jobs page for the latest vacancies at Broughton. You can also contact the shops directly.

What women's / men's /fashion shops are at Broughton?

Please refer to the shop section of the centre website for details

Please refer to the shop section of the centre website for details

Where is the management office?

The management office is situated adjacent to Costa Coffee.

The management office is situated adjacent to Costa Coffee.

What baby facilities are there at Broughton? Does Broughton have any baby changing facilities? Is there a parent and baby Room?

There is a baby changing faclity within the customer toilet area near to Costa Coffee

There is a baby changing faclity within the customer toilet area near to Costa Coffee

Does the park have wifi?

Unfortunately, there is no Wi-fi service available at Broughton.

Unfortunately, there is no Wi-fi service available at Broughton.

Are there disabled changing facilities at Broughton?

No

No

Are there places to warm a baby bottle at Broughton? Is there anywhere to warm a babys bottle? Does Broughton have bottle warming facilities?

No, although selected cafes and restaurants may offer this facility

No, although selected cafes and restaurants may offer this facility

Is there anywhere where I can feed my baby? Are there any baby nursing facilities

No.

No.

Can I hire a pushchair or buggy at Broughton?

No.

No.

Are dogs allowed in Broughton?

Assistance Dogs are welcome throughout Broughton and outlets; any other furry companions are restricted to the outside. Please bear this in mind if planning a long visit.

Assistance Dogs are welcome throughout Broughton and outlets; any other furry companions are restricted to the outside. Please bear this in mind if planning a long visit.

What family / childrens facilities are there at Broughton? Are there childrens play areas?

There are none at Broughton.

There are none at Broughton.

Are there child friendly / safe areas in Broughton? Is there a creche at Broughton?

No. 

No. 

What entertainment is there at Broughton? Is there a cinema at Broughton? What are the cinema times?

We have a Cineworld, please refer to their own website for movie times and further information.

We have a Cineworld, please refer to their own website for movie times and further information.

Are there any post boxes in Broughton

There is a post box loated inside Tesco

There is a post box loated inside Tesco

Where are the toilets in Broughton?

Toilets are located next door to Costa Coffee

Toilets are located next door to Costa Coffee

Are there disabled toilets in Broughton? Where are the disabled toilets in Broughton?

 Disabled toilets are located next door to Costa Coffee.

 Disabled toilets are located next door to Costa Coffee.

Are there any photo booths available at Broughton?

Yes, there is a photobooth in Tesco, WH Smiths & near our customer toilets.

Yes, there is a photobooth in Tesco, WH Smiths & near our customer toilets.

Is there a business lounge at Broughton? Can I hire a meeting room at Broughton?

Regus Express is located next door to the management suite. You can hire meeting rooms via Regus Express.

Regus Express is located next door to the management suite. You can hire meeting rooms via Regus Express.

Are there any phone or ipad charging facilities?

We have a mobile charge point opposite Costa Coffee

We have a mobile charge point opposite Costa Coffee

Are there any police or security at Broughton?

We have a team of security guards who patrol the centre 24/7

We have a team of security guards who patrol the centre 24/7

Is there a quiet room in Broughton? Where are the quiet room facilities?

No.

No.

Does Broughton have any first aid facilities? Where are the first aid facilities at Broughton?

First Aid facilities are located at the Management Suite

First Aid facilities are located at the Management Suite

Where can I find the managements office at Broughton? Is there a lost property office? Is there a help desk or customer service point?

The Management Suite is located upstairs above Costa Coffee, via a door to the left of Card Factory.  Lost property is also in the management suite.  We don't have a help desk or customer service point

The Management Suite is located upstairs above Costa Coffee, via a door to the left of Card Factory.  Lost property is also in the management suite.  We don't have a help desk or customer service point

Are there any lockers available at Broughton?

No.

No.

Can I get to Broughton by Public Transport? What bus routes go to Broughton? How do I get to Broughton?

Yes, there are four bus stops within the centre serving Chester, Wrexham, Wirral, North Wales, Mold, Buckley and surrounding areas. 

Yes, there are four bus stops within the centre serving Chester, Wrexham, Wirral, North Wales, Mold, Buckley and surrounding areas. 

Can I get a train to Broughton

No.

No.

Is there a bike route to get to Broughton

Yes.

Yes.

How to I get to Broughton by car? Get me directions for Broughton by car?

Please refer to our website for directions.

Please refer to our website for directions.

Does Broughton have family / children parking bays? Where are the family / children parking spaces at Broughton?

Parent & Child spaces are spread out across the centre, we have a total of 114 parent & child spaces.

Parent & Child spaces are spread out across the centre, we have a total of 114 parent & child spaces.

Does Broughton have disabled parking? Where are the disabled parking spaces at Broughton?

Yes. Disabled parking spaces are located across the shopping park. 

Yes. Disabled parking spaces are located across the shopping park. 

What time does the car parks open? What time does the car park close?

Car parks are open 24/7, and are only closed on Christmas Day

Car parks are open 24/7, and are only closed on Christmas Day

Is car parking free at Broughton? How much is car parking at Broughton?

Parking is free at Broughton. 

Parking is free at Broughton. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Broughton?

No.

No.

Does Broughton have secure bike / bicycle parking? Where is the bicycle parking in Broughton?

Yes, at the side of Tesco

Yes, at the side of Tesco

Do Broughton provide staff car parking facilities?

Yes, there are over 300 staff parking spaces split across the two service yards

Yes, there are over 300 staff parking spaces split across the two service yards

Does Broughton have secure motorbike / motorcycle parking? Where is the motorbike parking in Broughton?

Yes, at the side of Tesco

Yes, at the side of Tesco

Is there a car wash at Broughton?

Yes, on Tesco Petrol Station Forecourt

Yes, on Tesco Petrol Station Forecourt

What type of restaurants are there in Broughton? What time do the restaurants close?

Restaurants all close at selected times, please contact them directly for further information

Restaurants all close at selected times, please contact them directly for further information

What restaurants are available at Broughton? What food & drink facilities are there?

Prezzo, Pizza Express, Chiquito, Nandos, Frankie & Bennies, McDonalds, Mill House Pub, Starbucks, Costa Coffee, Hawarden Farm Shop, Tesco Café, Asda Café, The Donut Theatre

Prezzo, Pizza Express, Chiquito, Nandos, Frankie & Bennies, McDonalds, Mill House Pub, Starbucks, Costa Coffee, Hawarden Farm Shop, Tesco Café, Asda Café, The Donut Theatre

What fast food restaurants are there at Broughton

McDonalds.

McDonalds.

General Opening Times

Monday
09:00
-
20:00
Tuesday
09:00
-
20:00
Wednesday
09:00
-
20:00
Thursday
09:00
-
20:00
Friday
09:00
-
20:00
Saturday
09:00
-
19:00
Sunday
11:00
-
17:00

Additional opening times

Broughton Chester Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Broughton
Chester Road
Broughton
Flintshire
CH4 0DP
01244 534 354 (press option 2 for site security)
  • Car

    Broughton is located off junction 36A of the A55 and of the A5104 adjacent to Airbus. Our car park has over 2,300 free spaces, with 132 disabled bays and 114 parent & child bays.

    For car journey planning, use the AA route planner.

    If you'd like to contact an individual retailer, please see our Shops and Food & drink pages for further information.
     

  • Bus

    Broughton Shopping is served by bus routes 3, 4, 11, 11A, 12, X9, X4, 811 and 817.

    Full details can be found at Flintshire County Council.

Accessibility

Currently we do not operate a Shopmobility scheme at Broughton but wheelchairs can be loaned free of charge. Contact 01244 534 354 for information.

Facilities

ATMs are located at Boots and Tesco.

Baby changing facilities are available in McDonalds, Millhouse Inn, Tesco and Centre Management facility adjacent to Costa Coffee.

We have over 2,300 free car parking spaces and have been awarded the safer parking Park Mark award, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks. 

We also have over 132 disabled bays and 114 parent & child bays.

Toilets can be found in Tesco Extra, Asda Living, Millhouse Inn, McDonalds and the centre management facility adjacent to Costa Coffee.

Services

You can find a bureau de change at Tesco, Thomas Cook and the TUI Superstore. 

We operate a safe child scheme which in conjuction with our stores we aim to reunite a lost child with their parents or guardian. Please contact any store or security guard for assistance.

A number of stores within Broughton offer a Click & Collect service - please see individual store pages under the 'Shops' tab for more information.

If you have lost something while visiting Broughton, please contact our Security team on 01244 534 354. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Download centre map